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BUSINESS LIBRARY

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BUSINESS LEARNING RESOURCES

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Sharper business skills help you better undertand the nature of the challenges your technology work is solving and know when, where, and how to apply technology for best results.

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BUSINESS / PROFESSIONAL DEVELOPMENT TOPICS:
   ARTICLES, REPORTS, VIDEOS, and PODCASTS

   Click to access material on each of the following topics:

Communication & Interpersonal Skills

Collaboration & Teamwork

Management Perspective

  Small / Medium Business Issues (SMB)

  Vendor Relations

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The Transformation of Education Through Collaboration
IDC Reports: The Impact of Training
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Collaboration technology and innovations that integrate voice, video, and Web conferencing are being used by Cisco to transform the way it educates customers, partners, and employees.

This white paper explores new learning methods and models made possible by Cisco technologies and approaches including social learning, assessment-led and blended learning, Telepresence, WebEx and more.
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The IDC reports, The Impact of Training: Functional Excellence Leads to Operational Productivity and The Impact of Training on Network Administration: Certification Leads to Operational Productivity, provide excellent summaries of survey results conduced by IDC. The Impact of Training: Functional Excellence Leads to Operational Productivity summarized the responses of more than 800 IT managers—responsible for more than 2,000 teams—on the relationship between training, certification, and functional performance in 26 functional domains on more than 80 different IT performance metrics. Available for a limited time only.

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Bridging the IT Talent Gap
Cisco & IET Boost IT Professional Development
Bridging the IT Talent Gap

Learning@Cisco, Forrester, and Training Magazine’s "Upcoming IT Network Talent Gap: Prepare Your People, Roles and Processes" will cover key trends inspiring the growing IT talent need and how to prepare.

Watch the webinar
Cisco & IET Boost IT Professional Development

Cisco and the IET are working together to promote professional development. Jeanne Beliveau-Dunn, GM, Learning@Cisco and Paul Jackson, COO, IET, discuss the how their organizations are answering the worldwide call for highly skilled IT professionals.

IET benefits for Cisco-certified pros

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